Music and Messages on Hold
"Keep Callers Entertained and Informed"
• Establish your brand and improve your professional image through the music and message greetings you play to callers on your virtual PBX phone system. Choose ready-made default recordings and music, record your own from your computer or phone or upload professionally recorded greetings.
• RingCentral is partnered with a production service to help give you that professional quality you seek for your business. View video clip on
Professional Greetings.
Music to Reflect Your Business
• You can brand your business through the music you play. Choose music that compliments most of your callers, or best reflects your industry or personality. • You can record a message to play to callers while on hold such as, announce a new product, service or event; provide an answer to a frequently asked question; or give directions to your office. Play it alone or as a periodic interruption to hold music.
Vary Music & Messages by Extension, Date, Time & Caller ID
• RingCentral Answering Rules will let you choose which music and messages to play according to day, time, caller ID and/or incoming number. Each mailbox extension can have its own selection.
• We can load informational recordings about your company as your hold music! What a great way to inform customers of your business!
• Random Hold Music -Choose the type of hold music you want your callers to hear. Four different genres of music to choose from, callers will always hear quality music while on hold.
• We can load any selection of music or business promotions on your system for callers to hear while they are waiting to be connected with you. Reduce Your Hang-up Rate
•
You can use default voice messages or record your own personal messages that encourage callers to hold. You can choose to interrupt the music on hold with default or personal voice prompts that encourage callers to wait.
Order Your Virtual Phone System Today!
|
