
Customizable Hold Music
"Music While Your Callers are Being Re-directed"
Music on Hold Feature
• You can dial the "Star" Key at anytime while talking to a
customer. This will put your caller on hold while listening to hold
music. Once you're ready to take the call back, you simply dial the
*Key to reconnect.
• Your system will come with standard classical music, which you can
customize to your taste and needs.
• Operator Extension: (included with all packages) People are
accustomed to dialling zero to speak to an operator. You can
designate any of your mailboxes to take on the operator task. This
means any person or department can be assigned as an operator to
take calls from clients wishing to speak to a person.
The Following are Options:
• We can load any selection of music on your system for callers
to hear while they are waiting to be connected with you. Want
something even more personalized and specific to your company
overview?
• We can load informational recordings about your company as your
hold music! What a great way to inform customers of your business!
• Random Hold Music -Choose the type of hold music you want your
callers to hear. Four different genres of music to choose from,
callers will always hear quality music while on hold.
• Choose from rock, jazz, easy listening and house. Each genre
has ten different songs which will randomly play for your callers.
• We can load any selection of music or business promotions on
your system for callers to hear while they are waiting to be
connected with you.
Order Your Calling Plan Today!
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